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Meet Joe Wingbermuehle: Our Resource Development Program Manager
Joe Wingbermuehle has been our dedicated Resource Development Program Manager for three years. He handles all requests related to Assistive Technology, Enabling Technology, and Vehicle and Architectural Modifications. We had a chat with Joe to get some insights into his role and the processes involved! Q: Are there any items that can be requested through the Resource Development Request (RDQ) process without a SoonerCare denial? A: Yes, there are! Some examples include orthotics for adults, hearing aids, wheelchair scales, overhead lifts, and vehicle and architectural modifications. Q: What documentation does the Resource Development Unit team need to review a request and issue an authorization? A: We need a professional recommendation from a Medicaid-approved therapist. The Individual Plan (IP) must have a completed addendum with justification for the request and team approval. For architectural modifications or ceiling lifts, we need homeowner information and a one-year lease, plus a statement that the waiver recipient plans to live in the home for at least five years.
For a wheelchair scale, we require a signed physician’s order stating the frequency of weights, a nutritional risk assessment showing moderate or high risk, and an assessment from a physical or occupational therapist stating that the individual cannot stand or pivot transfer, even with assistance. For an Alternative Augmented Communication Device (AAC), we need a justification from a speech therapist for the device and the speech app, as well as a speech therapist on the team to monitor and implement the program after procurement. Q: If an item is denied through the RDQ process, can it be requested through Self-Directed Services? A: No, items that can be requested through the RDQ process cannot be funded through SDS. If an item cannot be authorized, we provide a DDS-4 with the policy supporting the decision. The service recipient or guardian has the right to appeal the decision. If an RDQ is submitted for an item that has never been covered through the RDQ process but might be covered by SDS, we forward the request to the SDS team. The SDS team will then reach out to the case manager to guide them on submitting the request through SDS. Examples of such items include sensory toys, exercise equipment, outdoor swings, strollers, or specialized equipment for extracurricular activities. Q: How soon before the Plan of Care (POC) ends should a request be submitted? A: RDQs can take up to 60 days to process. However, sometimes there are factors beyond our control that can cause delays, such as material availability, shipping issues, or homeowner authorization. It’s best to submit requests as early as possible. Q: Can a duplicate, upgraded, or backup item be requested if Medicaid has already provided one? A: No, the waiver cannot cover items available from another funding source. Additionally, waiver funds cannot be used to repair items not funded by the waiver.
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