Electronic Visit Verification Requirements for Compliance
On July 1, 2020, Developmental Disabilities Services (DDS) implemented Electronic Visit Verification (EVV) in accordance with the federal 21st Century Cures Act, which was signed into law in December 2016. During implementation, the Oklahoma Health Care Authority (OHCA) allowed a live-in caregiver exemption to EVV.
Beginning October 1, 2025, all providers of Habilitation Training Specialists (HTS) (including Self-Directed live-in caregivers) were expected to use Electronic Visit Verification.
Manual entries by the Employer of Record (EOR) on behalf of the HTS into the Direct Care Innovations (DCI) portal are not EVV compliant. Compliant entries must be made by the employee via the DCI app or a landline telephone.
Acknowledging that occasional errors and noncompliant entries are inevitable, OHCA established a 90% compliance benchmark. The SDS team receives routine compliance reports, and analysis of the past three months of data revealed the following:
As of January 1, 2026, 57% of the individuals required to use EVV are achieving the 90% mandate. We still have work to do! If you are struggling with using EVV, please reach out to Acumen.
Acumen is available to provide training on the DCI EVV system. Please use the training on the Acumen website. You can also call Acumen at 877-364-2835 or email AcumenOK@acumen2.net.
Electronic Vendor Payment Forms
- It has come to light that some EORs are using old vendor payment request forms. You may have saved these forms on your computer to copy and reuse instead of redownloading the form from the Acumen website. However, the Vendor Payment Request Form has been updated with additional important information. We request you do not use old forms; they will be rejected, and this will cause a delay in payment.
- To find the latest Vendor Payment Request Form, go to Acumen’s website. https://www.acumenfiscalagent.com > Programs by State > Oklahoma > DDS in Home Support Waiver for Adults and Children > Participant Employer forms > Vendor Payment Request Form
- You can also find the “Show Me the Money” sheets and other important forms there!
- EORs should email their electronic Vendor Payment Request forms to vendor-ok@acumen2.net